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Telehealth Physiotherapy

Seek the expert advice of a Physiotherapist using teleconferencing to treat your musculoskeletal or orthopaedic concern. Our Physiotherapy team uses a wide variety of treatment techniques including exercise, movement training, education, and lifestyle interventions.


Chronic Pain

Rehabilitation for individuals diagnosed with arthritis, fibromyalgia, complex regional pain syndrome, and other injuries that have persisted beyond their expected healing dates.


Pelvic Health Physiotherapy

A multi-faceted approach designed to improve patient’s access to care from the comfort of their own home. Assessment and treatment of the pelvic floor can make significant impacts on quality of life as proper function is essential for good bladder, bowel and sexual function.


Hand Therapy

Our Certified Hand Therapist (Physio), Lisette Cheng work with individuals who have injured their upper extremities (from finger-tip to shoulder and neck). Whether you get numbness into your hands, have arthritis in your fingers, fell and fractured your wrist, or the pain in your elbow or shoulder is acting up again, we can help get you started in managing your pain and guide you on the path to... Read More

Our Certified Hand Therapist (Physio), Lisette Cheng work with individuals who have injured their upper extremities (from finger-tip to shoulder and neck). Whether you get numbness into your hands, have arthritis in your fingers, fell and fractured your wrist, or the pain in your elbow or shoulder is acting up again, we can help get you started in managing your pain and guide you on the path to recovery.


Concussion Rehabilitation

Assess and treat your concussion symptoms and work to design a gradual return to work or activity.


Cancer Rehabilitation

Our Cancer Rehab program is performed by a registered PINC&STEEL physiotherapist specialized in cancer care. In your initial appointment, we will complete a comprehensive orthopaedic and functional assessment. Together, we will discuss meaningful goals and create an individual rehab plan to meet your needs! We will work to change pain, improve physical functioning and manage cancer related symp... Read More

Our Cancer Rehab program is performed by a registered PINC&STEEL physiotherapist specialized in cancer care. In your initial appointment, we will complete a comprehensive orthopaedic and functional assessment. Together, we will discuss meaningful goals and create an individual rehab plan to meet your needs! We will work to change pain, improve physical functioning and manage cancer related symptoms. Cancer rehab is about meeting you where you are at: any cancer, any stage, and at any point in the journey.


Pediatric Physiotherapy

Pediatric Physio provides chronic disease management for children and youth and helps infants and toddlers achieve their gross motor milestones. A thorough physical and developmental assessment will take place and goal setting will be discussed in order to maximize your child’s participation in their activities of daily life. Treatments may include gross motor activity, exercise programs or ref... Read More

Pediatric Physio provides chronic disease management for children and youth and helps infants and toddlers achieve their gross motor milestones. A thorough physical and developmental assessment will take place and goal setting will be discussed in order to maximize your child’s participation in their activities of daily life. Treatments may include gross motor activity, exercise programs or referrals to local community resources. Our Pediatric physiotherapist, Carley Townsend, has experience working in both acute and community care at BC Children’s Hospital and Queen Alexandra Centre for Children’s Health.


Neuro Rehabilitation

Rehabilitation for individuals diagnosed with Stroke, Parkinson’s Disease, Multi System Atrophy, Spinal Cord Injury, Cerebral Palsy, Multiple Sclerosis, Acquired Brain Injury, Vestibular Disorders, Bell's Palsy and more.


Cardio Respiratory Rehabilitation

Rehabilitation for individuals looking for support with cardiac or respiratory conditions, whether chronic or after an acute illness. Individuals with the following conditions can benefit from cardiorespiratory physiotherapy: chronic obstructive pulmonary disease, asthma, cystic fibrosis, cardiovascular disease, chronic heart failure, pneumonia, those recently discharged from hospital or recove... Read More

Rehabilitation for individuals looking for support with cardiac or respiratory conditions, whether chronic or after an acute illness. Individuals with the following conditions can benefit from cardiorespiratory physiotherapy: chronic obstructive pulmonary disease, asthma, cystic fibrosis, cardiovascular disease, chronic heart failure, pneumonia, those recently discharged from hospital or recovering from illness.


In-Person Physiotherapy

In-person physiotherapy appointment

Hayley’s approach is to empower each person to take control of their own health and wellness. She starts by listening to their story and works with them to create an individual treatment plan while ensuring they feel comfortable and confident. She is passionate about helping folks get back to activities that they love and finding joy in moving their bodies in whatever way is meaningful to them.

Hayley’s love of movement started from a young age. Growing up she enjoyed competitive figure skating and recreational dance as a child and teenager. Her passion for health and fitness drove her to complete a Bachelors Degree in Human Kinetics at the University of British Columbia (UBC). Hayley was active in the sport and fitness industry throughout her twenties, working both as a fitness instructor and sport programmer. Hayley completed her Masters Degree in Physical Therapy at UBC in 2014.

Hayley’s practice as a physiotherapist has involved over the years. Currently, her main interests are pelvic health and helping folks with persistent/chronic pain. Hayley loves working with pre and postnatal clients to support and empower them to feel good in their bodies throughout pregnancy, postpartum and beyond. Hayley is a mom of two and has experienced pelvic health issues herself. Her children were born in 2021 and 2023 and her postpartum journey has been focused on confidently returning to physical activities that she loves and leading an active lifestyle with her family.

Hayley is passionate about continuing education and providing care based on the current evidence. A list of her relevant postgraduate education can be found below. Hayley assesses and treats the whole body (not just the pelvis). She treats all areas of pelvic health and people of all genders. Exercise and education are the foundation of her treatment with each person. She also uses manual therapy and functional dry needling where appropriate. She treats using a biopsychosocial model of care and through a trauma informed lens.

Outside of work you can find Hayley exploring trails and parks with her family or trail running with her friends. Prior to the pandemic (and before she had kids), she spent most of her free time travelling and triathlon training. She is still an adventurer at heart but her life moves a little slower these days and she appreciates simple pleasures like good coffee.

Relevant Post Grad Education:

Level I: The Physical Therapy Approach to Female and Male Urinary Incontinence – Pelvic Health Solutions

Level II: Female and Male Pelvic Pain – Pelvic Health Solutions

Level III: Clinical Skills For Treating Pain – Pelvic Health Solutions

Rehabilitative Ultrasound Imaging: Women’s Health and Orthopedics – Herman & Wallace Pelvic Rehabilitation Institute

Pregnancy, Pelvic Girdle Pain & The Pelvic Floor – Pelvic Health Solutions

Relieving sacro-iliac and pubic pain during and after pregnancy – Rost Therapy

Cesarean Birth: The Role of Physiotherapy in Preparation & Recovery - Pelvic Health Solutions

Exercise Reframed: Exercises for a Sensitive Nervous System - Reframe Rehab

Motivational Interviewing and Coaching Tools for Healthcare Professionals - Pelvic Health Solutions

Rehabilitation Mat & Reformer Pilates Levels 1 and 2 - STOTT Pilates

Kinetacore Functional Dry Needling: Level 1 Certification

Orthopedic Manual and Manipulative Physiotherapy: Levels 1-3

Hayley’s approach is to empower each person to take control of their own health and wellness. She... Read More

Originally from Victoria, Lisette graduated with a Masters of Physiotherapy from UBC in 2015, building on her Kinesiology degree from UVic. She has since developed a special interest in upper body conditions and obtained her Certified Hand Therapy designation in 2019. Lisette provides care for a variety of upper and lower extremity injuries including acute orthopaedic trauma, post-operative and acquired conditions (osteo- and inflammatory arthritis). Lisette primarily works out of Vancouver General Hospital, where the outpatients team treats patients who have sustained orthopaedic or hand trauma. Her hand therapy skills include wound care, fabrication of custom thermoplastic splinting, manual therapy and exercise prescription. She believes patients should be an active participant throughout their rehabilitation and recovery.

Outside of work, Lisette enjoys hiking, snowshoeing, weight training and improving her pottery skills.

Originally from Victoria, Lisette graduated with a Masters of Physiotherapy from UBC in 2015, bui... Read More

Patrick is most passionate about getting to know each client and their personal needs and goals. He is committed to deliver quality care through education on injury prevention and individualized rehabilitation exercises. Patrick completed his studies at UBC - a Bachelor of Kinesiology in 2014 and a Master of Physical Therapy in 2016. He continued taking Doctoral courses in Physical Therapy through Evidence in Motion.

His experience includes working with sports injuries, chronic pain, return to work, and motor vehicle accident clients. As an avid basketball player who suffered numerous injuries, Patrick found his passion in musculoskeletal rehabilitation. Additionally, he has instructed Anatomy and Physiology at Langara College and worked as a personal trainer at UBC.

Patrick has a particular interest in working with patients dealing with persistent pain. He often reads research about pain science and the multiple factors which influence the pain experience instead of looking at individual body parts. He enjoys collaborating with patients to create realistic and achievable treatment plans.

Patrick enjoys taking post-graduate courses to advance his treatment skills such as Functional Dry Needling/Intramuscular Stimulation (IMS), mobilisations with movement, soft tissue release, advanced training in the shoulder and chronic pain, yoga training in Hawaii, and running injury training in France.

Outside of the clinic Patrick can be found training for ultramarathon races and exploring BC’s beautiful mountains.

You can find him on Instagram @patrick.chiu.physio

Patrick is most passionate about getting to know each client and their personal needs and goals. ... Read More

Born and raised in Vancouver, BC. Aaron stayed close to home throughout his bachelor’s and master’s degrees because he couldn’t find a better place to fulfill his passion for the outdoors, specifically in mountain bike racing.

​Aaron’s commitment to fitness and health promotion began during his undergraduate degree, particularly when he started personal training. Not satisfied with his ability to rehabilitate client’s injuries, he entered the Physical Therapy program at UBC in 2014. His goal was to be able to treat client’s injuries and increase their fitness at the same time, thus combining his Physiotherapy and Kinesiology skills. Aaron’s practice focuses mainly on exercise prescription and patient education. He is currently completing his Sports Physiotherapy diploma.

Aaron has experience working with the UBC Men’s Varsity Rugby team and various cycling teams. For the 2020 season, Aaron will be travelling on the UCI World Cup downhill mountain bike circuit as the Physiotherapist for the Giant Factory Off-Road Cycling Team.

Born and raised in Vancouver, BC. Aaron stayed close to home throughout his bachelor’s and master... Read More

Chris completed his Masters of Physical Therapy at UBC after a Bachelor of Science in Kinesiology at the University of New Brunswick. He has several years of experience working as personal trainer and Certified Strength and Conditioning Specialist. This passion for helping his clients achieve greater health and reach their goals was the driving force that led Chris to pursue a career in physiotherapy. His knowledge and experience allow him to provide progressive and complete rehabilitation to his clients.

Chris has a particular interest in healthy aging and has gained extensive experience in the management of knee and hip osteoarthritis. Chris has also undergone advanced training in the assessment and treatment of lower back and shoulder conditions. His practice is guided by current research, clinical experiences, and patient preference. He views exercise prescription and education as essential components of all treatment plans. Chris believes that people experiencing pain and decreased function should not just be rehabilitated back to their baseline but that their journey should continue to progress to greater health and performance.

Since moving to BC from Nova Scotia in 2006, Chris has embraced everything the Coast Mountains have to offer including skiing, hiking, mountain biking, and trail running. He has completed several ultramarathons and believes that a strong, healthy body allows for optimal engagement in sport and life.

Chris completed his Masters of Physical Therapy at UBC after a Bachelor of Science in Kinesiology... Read More

Shannon is a life-long learner! Shannon completed their post-secondary education at UBC, with a Bachelor of Kinesiology, Master of Science, Master of Physical Therapy and a PhD in neurorehabilitation. For Shannon, it’s about continuing to expand knowledge, developing a better understanding of the human body, and determining how to optimally prevent and recover from an injury.

As a clinician, Shannon has always had a passion for helping individuals with neurological conditions. Shannon has spent time working and visiting family in regions of Northern BC such as Kitimat, Prince Rupert and Fort St. John. Observing the barriers to health care access in these regions has furthered her passion for providing her physiotherapy services in an accessible and effective manner. Shannon has worked at Neuromotion Physiotherapy and GF Strong Rehab Centre and also sees clients in their own homes along the Sea to Sky corridor. With an additional passion for running, Shannon has also taken post-graduate courses on treating and preventing running injuries and is a Certified Running Specialist through The Running Clinic.

Currently living in Squamish, Shannon can typically be found on a rock or mountain. Her ideal day-off typically involves backcountry skiing, trail running, hiking, mountaineering, gardening, and/or rock climbing.  Shannon continues to participate in multiple trails races each year ranging from the 5k to 80k distances.

Shannon is a life-long learner! Shannon completed their post-secondary education at UBC, with a B... Read More

Natasha graduated with a Master’s of Physiotherapy Studies from the University of Queensland in Brisbane, Australia in 2016, after receiving a Bachelor of Human Kinetics degree from the University of British Columbia Okanagan. Tash has been active in sports throughout her life and values a strong, healthy body and lifestyle to maintain her outdoor activities.

She enjoys helping clients maintain or return to the activities that they enjoy. She has experience working in orthopaedic private practice treating musculoskeletal injuries, work and accident related injuries, pre and postoperative rehabilitation and sports conditioning. She has also worked extensively in acute wards in a hospital settings. She specifically has experience in cardiorespiratory conditions such as COPD.

Natasha graduated with a Master’s of Physiotherapy Studies from the University of Queensland in B... Read More

Growing up Karolina participated in every sport under the sun and has scars to prove it! A passion for living an active lifestyle and a thirst for knowledge drove her to pursue a career in physiotherapy. She successfully completed her Bachelor of Arts in Psychology from Simon Fraser University followed by a Masters of Physical Therapy from the University of British Columbia.

Since then she has taken various post-graduate courses which highlight the importance of education and exercise in the rehabilitation process. Karolina believes in an evidence-based holistic treatment approach. She recognizes each client is unique and tailors her assessment and treatment approach to each individual. Her goal is to optimize function and empower her clients to make a successful return to what matters most to them, whether it is a sport, hobby, career, or family!

Outside of the clinic, you can find Karolina exploring the outdoors as much as possible through hiking, paddle boarding or most recently attempting to stay on top of a surfboard.

Growing up Karolina participated in every sport under the sun and has scars to prove it! A passio... Read More

Nadine believes that being a Physiotherapist is an honour - it is an opportunity to empower patients to understand their resilience and work towards their goals using education and exercise. This personalized approach is coupled with up to date best practices. Nadine’s B.Sc and Master’s of Physical Therapy built the foundation of her practice and she is committed to being a life long learner.

In addition to a musculoskeletal foundation, Nadine has developed her expertise in the field of Cancer Rehabilitation and advocates for cancer rehab patients across BC. She’s created a website www.thecancerphysio.com packed with resources! Inspired by personal connections and the growing need in this area of care, Nadine has completed various courses with leading breast cancer rehab researchers and PINC&STEEL International. She is now a certified PINC&STEEL physiotherapist and continues to stay connected to the evolving research. Her clinical knowledge is paired with a passion for exercise as seen in her experience as a personal trainer, STOTT Pilates coursework and Bell Sound kettle-bell certification.

Nadine is living on Vancouver Island and when she is not connecting with patients and the cancer community, you can find her strength training, cycling, playing with fermentation and attempting to kite-surf.

Check out her website www.TheCancerPhysio.com

Nadine believes that being a Physiotherapist is an honour - it is an opportunity to empower patie... Read More

Carley lives, works, and plays on Vancouver Island. Carley went to the University of Victoria and completed two undergraduate degrees before realizing that physiotherapy was the perfect career to marry her goals of connecting with pediatric clients and providing high quality healthcare to families in a fun and impactful way. Since graduating from the University of British Columbia with her Master’s of Physical Therapy degree, Carley has worked at British Columbia Children’s Hospital in Vancouver and at Queen Alexandra Centre for Children’s Health in Victoria.

Carley is passionate about providing therapeutic intervention for children with a variety of different injuries and diagnoses. She has worked with a diverse population of infants, children, and youth under age 18; from babies with delayed gross motor milestones to older children with complex chronic medical conditions. Carley has taken a variety of post-graduate courses all geared towards treating primarily pediatric conditions and optimizing care when working with children, including courses specific to pediatric oncological rehabilitation, play therapy, Brachial Plexus injuries, and many more.

Carley uses her extensive experience working with children to provide engaging physiotherapy sessions for all age groups. Carley believes that the most important part of pediatric physiotherapy is ensuring that it’s fun and functional, and works closely to coach parents and family members to participate physiotherapy sessions.

Carley lives, works, and plays on Vancouver Island. Carley went to the University of Victoria and... Read More

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